We are proud to announce that Ara’s Housing Service has been awarded the Matrix quality standard for information, advice and guidance services. You can find us here on the Matrix Standard holder’s directory.
“It is the international quality standard for
organisations that deliver information,
advice and/or guidance (IAG). Either
as their sole purpose or as part of their
It helps providers to improve their
services by benchmarking against best
practice and it offers accreditation to
those that meet the full standard.
Organisations that feel they meet all
matrix criteria can apply for assessment
at any time.
When an independent Assessor confirms
that all criteria are met, the organisation
becomes an accredited organisation and
can display the matrix quality mark to
demonstrate that it offers high quality IAG